Customer Service Training Game - Original

Additional Product Information:

After playing the training game participants will have a clear understanding of just how important customer service is, as well as having the competence and skill to deliver great customer service, again and again.

The ultimate customer service training resource.

Purpose: The Customer Service Training Game is a unique, fun and exhilarating board game learning solution that helps those that play it gain a real understanding of what great customer service is and how it can flourish within your business.

How to Play: Players throw the dice and work around the game board. Players answer question in each of the sections they land. In addition there are a number of exceeding customer expectations and making sales scenarios to stimulate discussion within the team.

Designed for up to 6 players.

Key Sections:
The board game contains four key sections:-
Service and Sales
Complaints and Opportunities
Succeeding Expectations
Sales Maker

Timing: From 30 minutes to 2 hours

What's Included:
Each original Customer Service Training Game includes the following Customer Service Training Game materials:

1 Original Customer Service Training Game board measuring 490mm
x 700mm
10 Training Certificates of Excellence
1 Training Game box
40 Communication training game question cards
40 Sales Maker training game question cards
40 Exceeding Expectations training game question cards
40 Sales and Service training game question cards
40 Complaints and Opportunities training game question cards
50 Blank training game question cards for you to personalise
1 Game timer
1 Dice
1 Dice shaker
1 Game board
6 Playing pieces
10 Score sheets
6 Pencils
1 Customer Service Training Game compact disc with score sheets,
action planning forms and instructions

Enthuse your team with a method of customer service training that is fun, exhilarating and meaningful.

Key features of the original Customer Service Training Game are:

· A unique, fun and exhilarating Customer Service Training Game solution
· Enables a real understanding of what great customer service is
· Explores strategies to deliver outstanding customer service
· Learn how world class customer service can flourish within your business

If your goal is to offer outstanding customer service whilst continuously growing sales then the Customer Service Training Game is the must have training tool.

The Customer Service Training Game can be used to support your own learning programmes or as a stand-alone training programme.

The Customer Service Training Game is a journey through the customer service pinch points and issues pertinent to your own organisation. Content includes topics such as how to deal with complaints, sales opportunities and service excellence.

Our original Customer Service Training Game is designed for 6 people to explore the dynamics of delivering outstanding service within your business.

Trainees playing the Customer Service Training Game will get a deeper understanding of just how important it is to delight your customers.

There are literally hours of training materials as well as the opportunity to personalise Customer Service Training Game question cards to your own requirements. It guarantees team involvement and is fun to play.

The Customer Service Training Game is serious training in a game environment and provides a unique opportunity to explore the essentials of good service in a relaxed, fun environment.

It can cost up to five times as much to attract new customers than keep the ones you already have. The new Customer Service Training Game has been developed to help make a real difference within your service culture. Providing outstanding service is business critical.

The award winning gamethingy Customer Service Training Game is a unique customer service training material that is not available from any other source.